Total Requests
0
The total number of requests that match the current filter criteria.
Avg. Turnaround (Hrs)
0
The average time taken, in hours, from request creation to completion for all completed requests in this period.
SLA Compliance
0%
The percentage of completed requests that were finished within their defined Service Level Agreement (SLA) time.
Open Requests
0
The number of requests that are currently in ‘Open’ or ‘InProgress’ status.
Request Volume Trend
This chart shows the number of new requests created each day over the selected period.
Requests by Status
A breakdown of all requests by their current status (e.g., Open, InProgress, Completed).