---
title: How to Reduce Rejected Requests in Your Team
description: "Rejected searches and requests are often a process issue before they become a system issue. Teams can reduce them with a few simple disciplines. ## What helps most - Use the correct workflow for the business need. - Enter accurate…"
url: "https://j-cred.co.za/zh/helpcenter/how-to-reduce-rejected-requests-in-your-team/"
updated: "2026-03-30"
category: "Glossary & Admin"
---

# How to Reduce Rejected Requests in Your Team

Rejected searches and requests are often a process issue before they become a system issue. Teams can reduce them with a few simple disciplines.

## What helps most

- Use the correct workflow for the business need.
- Enter accurate subject information.
- Use meaningful internal references.
- Confirm consent requirements before submitting.
- Review common rejection reasons and teach them back to the team.

**Tip:** A short internal checklist before submission usually prevents more problems than reactive support after rejection.

**Need help?** Email [support@kto.co.za](mailto:support@kto.co.za) or [support@j-cred.co.za](mailto:support@j-cred.co.za), call [+27 10 224 0589](tel:+27102240589) during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.