---
title: "How to Set Up Your J-Cred Account"
description: "## Who can register J-Cred registration is only for users who have already been approved and onboarded. It is not a public sign-up form. ## How to complete registration 1. Open the registration link sent in your welcome or onboarding…"
url: "https://j-cred.co.za/zh/helpcenter/how-to-set-up-your-j-cred-account/"
updated: "2026-03-30"
category: Account Access
---

# How to Set Up Your J-Cred Account

## Who can register

J-Cred registration is only for users who have already been approved and onboarded. It is not a public sign-up form.

## How to complete registration

1. Open the registration link sent in your welcome or onboarding email.
2. Enter the email address that was used on your onboarding form.
3. Create a password that meets the system requirements.
4. Click the button to complete registration.
5. Wait for the success confirmation, then return to the main login page.

## Password requirements

- At least 8 characters
- At least one digit
- At least one uppercase letter
- At least one lowercase letter
- At least one special character

**Important:** If the registration link has expired, ask your J-Cred administrator to resend the onboarding email.

**Need help?** Email [support@kto.co.za](mailto:support@kto.co.za) or [support@j-cred.co.za](mailto:support@j-cred.co.za), or call [+27 10 224 0589](tel:+27102240589) during 9AM to 5PM CAT.