{"id":3792,"date":"2026-03-31T00:57:17","date_gmt":"2026-03-30T22:57:17","guid":{"rendered":"https:\/\/j-cred.co.za\/helpcenter\/browser-tips-for-a-better-j-cred-experience\/"},"modified":"2026-03-31T00:57:17","modified_gmt":"2026-03-30T22:57:17","password":"","slug":"browser-tips-for-a-better-j-cred-experience","status":"publish","type":"docs","link":"https:\/\/j-cred.co.za\/zh\/helpcenter\/browser-tips-for-a-better-j-cred-experience\/","title":{"rendered":"Browser Tips for a Better J-Cred Experience"},"content":{"rendered":"<p>A stable browser environment makes a real difference when you are working with multi-step workflows, downloads, and support screenshots.<\/p>\n<h2>Recommended habits<\/h2>\n<ul>\n<li>Use a modern browser such as Chrome, Firefox, or Edge.<\/li>\n<li>Keep your browser updated.<\/li>\n<li>Avoid opening many duplicate tabs for the same process if you can help it.<\/li>\n<li>Allow downloads and pop-ups where your organisation&#8217;s policy permits and where the platform needs them for reports.<\/li>\n<li>Use a secure and stable internet connection.<\/li>\n<\/ul>\n<p><strong>Good practice:<\/strong> If a page does not load properly, try a refresh first, then clear cache or use an incognito window.<\/p>\n<p><strong>Need help?<\/strong> Email <a href=\"mailto:support@kto.co.za\">support@kto.co.za<\/a> or <a href=\"mailto:support@j-cred.co.za\">support@j-cred.co.za<\/a>, call <a href=\"tel:+27102240589\">+27 10 224 0589<\/a> during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"excerpt":{"rendered":"<p>A stable browser environment makes a real difference when you are working with multi-step workflows, downloads, and support screenshots. Recommended habits Use a modern browser such as Chrome, Firefox, or Edge. Keep your browser updated. Avoid opening many duplicate tabs for the same process if you can help it. Allow downloads and pop-ups where your organisation&#8217;s policy permits and where the platform needs them for reports. Use a secure and stable internet connection. Good practice: If a page does not load properly, try a refresh first, then clear cache or use an incognito window. Need help? Email support@kto.co.za or support@j-cred.co.za, call +27 10 224 0589 during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"doc_category":[17],"doc_tag":[],"class_list":["post-3792","docs","type-docs","status-publish","hentry","doc_category-account-access"],"blocksy_meta":[],"year_month":"2026-07","word_count":127,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"KTO Digital Admin","author_nicename":"tsholo","author_url":"https:\/\/j-cred.co.za\/zh\/author\/tsholo\/"},"doc_category_info":[{"term_name":"Account Access","term_url":"https:\/\/j-cred.co.za\/zh\/docs-category\/account-access\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/comments?post=3792"}],"version-history":[{"count":0,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3792\/revisions"}],"wp:attachment":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/media?parent=3792"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_category?post=3792"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_tag?post=3792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}