{"id":3801,"date":"2026-03-31T00:57:17","date_gmt":"2026-03-30T22:57:17","guid":{"rendered":"https:\/\/j-cred.co.za\/helpcenter\/when-to-search-by-id-and-when-to-search-by-name\/"},"modified":"2026-03-31T00:57:17","modified_gmt":"2026-03-30T22:57:17","password":"","slug":"when-to-search-by-id-and-when-to-search-by-name","status":"publish","type":"docs","link":"https:\/\/j-cred.co.za\/zh\/helpcenter\/when-to-search-by-id-and-when-to-search-by-name\/","title":{"rendered":"When to Search by ID and When to Search by Name"},"content":{"rendered":"<p>Where a search offers both ID-based and name-based options, use the stronger identifier where possible.<\/p>\n<h2>General rule of thumb<\/h2>\n<ul>\n<li>Use ID number when you need a more exact individual match.<\/li>\n<li>Use company registration number when you have it and want a more exact company result.<\/li>\n<li>Use name-based searching when a stronger identifier is not available or when you are looking for possible matches.<\/li>\n<li>Use full and accurate names where name-based searching is necessary.<\/li>\n<\/ul>\n<p><strong>Tip:<\/strong> Name-based searching can be useful, but it may also produce broader results that need closer review.<\/p>\n<p><strong>Need help?<\/strong> Email <a href=\"mailto:support@kto.co.za\">support@kto.co.za<\/a> or <a href=\"mailto:support@j-cred.co.za\">support@j-cred.co.za<\/a>, call <a href=\"tel:+27102240589\">+27 10 224 0589<\/a> during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"excerpt":{"rendered":"<p>Where a search offers both ID-based and name-based options, use the stronger identifier where possible. General rule of thumb Use ID number when you need a more exact individual match. Use company registration number when you have it and want a more exact company result. Use name-based searching when a stronger identifier is not available or when you are looking for possible matches. Use full and accurate names where name-based searching is necessary. Tip: Name-based searching can be useful, but it may also produce broader results that need closer review. Need help? Email support@kto.co.za or support@j-cred.co.za, call +27 10 224 0589 during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"doc_category":[19],"doc_tag":[],"class_list":["post-3801","docs","type-docs","status-publish","hentry","doc_category-real-time-searches"],"blocksy_meta":[],"year_month":"2026-06","word_count":123,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"KTO Digital Admin","author_nicename":"tsholo","author_url":"https:\/\/j-cred.co.za\/zh\/author\/tsholo\/"},"doc_category_info":[{"term_name":"Real-Time Searches","term_url":"https:\/\/j-cred.co.za\/zh\/docs-category\/real-time-searches\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3801","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/comments?post=3801"}],"version-history":[{"count":0,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3801\/revisions"}],"wp:attachment":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/media?parent=3801"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_category?post=3801"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_tag?post=3801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}