{"id":3802,"date":"2026-03-31T00:57:17","date_gmt":"2026-03-30T22:57:17","guid":{"rendered":"https:\/\/j-cred.co.za\/helpcenter\/before-you-submit-a-credit-search\/"},"modified":"2026-03-31T00:57:17","modified_gmt":"2026-03-30T22:57:17","password":"","slug":"before-you-submit-a-credit-search","status":"publish","type":"docs","link":"https:\/\/j-cred.co.za\/zh\/helpcenter\/before-you-submit-a-credit-search\/","title":{"rendered":"Before You Submit a Credit Search"},"content":{"rendered":"<p>Credit-related searches should be approached carefully because they are tied to prescribed purpose rules and can materially affect individuals.<\/p>\n<h2>Before you submit<\/h2>\n<ul>\n<li>Make sure you have selected the correct prescribed purpose.<\/li>\n<li>Use the correct internal reference or case number.<\/li>\n<li>Confirm that any required consent is in place where applicable.<\/li>\n<li>Double-check the identity details before submission.<\/li>\n<li>Understand whether your workflow is for consumer credit, business credit, bank account verification, or another bureau-specific outcome.<\/li>\n<\/ul>\n<p><strong>Important:<\/strong> If the purpose changes, do not reuse the original result. Run a new search with the correct purpose.<\/p>\n<p><strong>Need help?<\/strong> Email <a href=\"mailto:support@kto.co.za\">support@kto.co.za<\/a> or <a href=\"mailto:support@j-cred.co.za\">support@j-cred.co.za<\/a>, call <a href=\"tel:+27102240589\">+27 10 224 0589<\/a> during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"excerpt":{"rendered":"<p>Credit-related searches should be approached carefully because they are tied to prescribed purpose rules and can materially affect individuals. Before you submit Make sure you have selected the correct prescribed purpose. Use the correct internal reference or case number. Confirm that any required consent is in place where applicable. Double-check the identity details before submission. Understand whether your workflow is for consumer credit, business credit, bank account verification, or another bureau-specific outcome. Important: If the purpose changes, do not reuse the original result. Run a new search with the correct purpose. Need help? Email support@kto.co.za or support@j-cred.co.za, call +27 10 224 0589 during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"doc_category":[19],"doc_tag":[],"class_list":["post-3802","docs","type-docs","status-publish","hentry","doc_category-real-time-searches"],"blocksy_meta":[],"year_month":"2026-07","word_count":124,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"KTO Digital Admin","author_nicename":"tsholo","author_url":"https:\/\/j-cred.co.za\/zh\/author\/tsholo\/"},"doc_category_info":[{"term_name":"Real-Time Searches","term_url":"https:\/\/j-cred.co.za\/zh\/docs-category\/real-time-searches\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3802","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/comments?post=3802"}],"version-history":[{"count":0,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3802\/revisions"}],"wp:attachment":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/media?parent=3802"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_category?post=3802"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_tag?post=3802"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}