{"id":3809,"date":"2026-03-31T00:57:18","date_gmt":"2026-03-30T22:57:18","guid":{"rendered":"https:\/\/j-cred.co.za\/helpcenter\/when-to-use-multi-search-and-when-not-to\/"},"modified":"2026-03-31T00:57:18","modified_gmt":"2026-03-30T22:57:18","password":"","slug":"when-to-use-multi-search-and-when-not-to","status":"publish","type":"docs","link":"https:\/\/j-cred.co.za\/zh\/helpcenter\/when-to-use-multi-search-and-when-not-to\/","title":{"rendered":"When to Use Multi-Search and When Not To"},"content":{"rendered":"<p>Multi-Search is powerful when several checks belong together for the same subject and the same business purpose. It is less suitable when different purposes are being mixed together.<\/p>\n<h2>Use Multi-Search when<\/h2>\n<ul>\n<li>You need several checks on the same person or subject.<\/li>\n<li>The checks belong to the same case and business reason.<\/li>\n<li>You want a more streamlined submission and visibility path.<\/li>\n<\/ul>\n<h2>Do not use it when<\/h2>\n<ul>\n<li>The checks serve different purposes.<\/li>\n<li>Different internal references should apply.<\/li>\n<li>You are trying to force unrelated workflows into one batch for convenience.<\/li>\n<\/ul>\n<p><strong>Important:<\/strong> If purposes differ, run separate searches.<\/p>\n<p><strong>Need help?<\/strong> Email <a href=\"mailto:support@kto.co.za\">support@kto.co.za<\/a> or <a href=\"mailto:support@j-cred.co.za\">support@j-cred.co.za<\/a>, call <a href=\"tel:+27102240589\">+27 10 224 0589<\/a> during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"excerpt":{"rendered":"<p>Multi-Search is powerful when several checks belong together for the same subject and the same business purpose. It is less suitable when different purposes are being mixed together. Use Multi-Search when You need several checks on the same person or subject. The checks belong to the same case and business reason. You want a more streamlined submission and visibility path. Do not use it when The checks serve different purposes. Different internal references should apply. You are trying to force unrelated workflows into one batch for convenience. Important: If purposes differ, run separate searches. Need help? Email support@kto.co.za or support@j-cred.co.za, call +27 10 224 0589 during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"doc_category":[21],"doc_tag":[],"class_list":["post-3809","docs","type-docs","status-publish","hentry","doc_category-multi-search"],"blocksy_meta":[],"year_month":"2026-07","word_count":127,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"KTO Digital Admin","author_nicename":"tsholo","author_url":"https:\/\/j-cred.co.za\/zh\/author\/tsholo\/"},"doc_category_info":[{"term_name":"Multi-Search","term_url":"https:\/\/j-cred.co.za\/zh\/docs-category\/multi-search\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/comments?post=3809"}],"version-history":[{"count":0,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3809\/revisions"}],"wp:attachment":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/media?parent=3809"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_category?post=3809"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_tag?post=3809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}