{"id":3812,"date":"2026-03-31T00:57:18","date_gmt":"2026-03-30T22:57:18","guid":{"rendered":"https:\/\/j-cred.co.za\/helpcenter\/before-you-send-an-e-consent-request\/"},"modified":"2026-03-31T00:57:18","modified_gmt":"2026-03-30T22:57:18","password":"","slug":"before-you-send-an-e-consent-request","status":"publish","type":"docs","link":"https:\/\/j-cred.co.za\/zh\/helpcenter\/before-you-send-an-e-consent-request\/","title":{"rendered":"Before You Send an e-Consent Request"},"content":{"rendered":"<p>Before sending e-Consent, make sure the candidate details and selected checks are correct. A rushed consent request creates avoidable follow-up later.<\/p>\n<h2>Check before sending<\/h2>\n<ul>\n<li>Correct first name and surname<\/li>\n<li>Correct ID number or passport number<\/li>\n<li>Correct mobile number and email address<\/li>\n<li>The right set of checks requiring consent<\/li>\n<li>Internal records showing why the consent request is being sent<\/li>\n<\/ul>\n<p><strong>Tip:<\/strong> Only send the consent request once you are satisfied that the candidate details and intended checks are correct.<\/p>\n<p><strong>Need help?<\/strong> Email <a href=\"mailto:support@kto.co.za\">support@kto.co.za<\/a> or <a href=\"mailto:support@j-cred.co.za\">support@j-cred.co.za<\/a>, call <a href=\"tel:+27102240589\">+27 10 224 0589<\/a> during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"excerpt":{"rendered":"<p>Before sending e-Consent, make sure the candidate details and selected checks are correct. A rushed consent request creates avoidable follow-up later. Check before sending Correct first name and surname Correct ID number or passport number Correct mobile number and email address The right set of checks requiring consent Internal records showing why the consent request is being sent Tip: Only send the consent request once you are satisfied that the candidate details and intended checks are correct. Need help? Email support@kto.co.za or support@j-cred.co.za, call +27 10 224 0589 during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"doc_category":[22],"doc_tag":[],"class_list":["post-3812","docs","type-docs","status-publish","hentry","doc_category-e-consent"],"blocksy_meta":[],"year_month":"2026-07","word_count":110,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"KTO Digital Admin","author_nicename":"tsholo","author_url":"https:\/\/j-cred.co.za\/zh\/author\/tsholo\/"},"doc_category_info":[{"term_name":"e-Consent","term_url":"https:\/\/j-cred.co.za\/zh\/docs-category\/e-consent\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3812","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/comments?post=3812"}],"version-history":[{"count":0,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3812\/revisions"}],"wp:attachment":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/media?parent=3812"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_category?post=3812"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_tag?post=3812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}