{"id":3813,"date":"2026-03-31T00:57:18","date_gmt":"2026-03-30T22:57:18","guid":{"rendered":"https:\/\/j-cred.co.za\/helpcenter\/what-the-candidate-needs-before-opening-e-consent\/"},"modified":"2026-03-31T00:57:18","modified_gmt":"2026-03-30T22:57:18","password":"","slug":"what-the-candidate-needs-before-opening-e-consent","status":"publish","type":"docs","link":"https:\/\/j-cred.co.za\/zh\/helpcenter\/what-the-candidate-needs-before-opening-e-consent\/","title":{"rendered":"What the Candidate Needs Before Opening e-Consent"},"content":{"rendered":"<p>Candidates respond better to e-Consent when they already understand what it is for and what information they will need.<\/p>\n<h2>Helpful preparation<\/h2>\n<ul>\n<li>Tell the candidate to look out for the e-Consent email or link.<\/li>\n<li>Ask them to keep their ID number or passport number ready.<\/li>\n<li>Explain that they may be asked to review and accept or reject listed searches.<\/li>\n<li>If qualifications are part of the checks, advise them to prepare those details too.<\/li>\n<li>Remind them that they will need to sign the consent using one of the available signature methods.<\/li>\n<\/ul>\n<p><strong>Tip:<\/strong> Good candidate preparation can reduce delays and unnecessary rejection of valid consent requests.<\/p>\n<p><strong>Need help?<\/strong> Email <a href=\"mailto:support@kto.co.za\">support@kto.co.za<\/a> or <a href=\"mailto:support@j-cred.co.za\">support@j-cred.co.za<\/a>, call <a href=\"tel:+27102240589\">+27 10 224 0589<\/a> during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"excerpt":{"rendered":"<p>Candidates respond better to e-Consent when they already understand what it is for and what information they will need. Helpful preparation Tell the candidate to look out for the e-Consent email or link. Ask them to keep their ID number or passport number ready. Explain that they may be asked to review and accept or reject listed searches. If qualifications are part of the checks, advise them to prepare those details too. Remind them that they will need to sign the consent using one of the available signature methods. Tip: Good candidate preparation can reduce delays and unnecessary rejection of valid consent requests. Need help? Email support@kto.co.za or support@j-cred.co.za, call +27 10 224 0589 during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"doc_category":[22],"doc_tag":[],"class_list":["post-3813","docs","type-docs","status-publish","hentry","doc_category-e-consent"],"blocksy_meta":[],"year_month":"2026-07","word_count":136,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"KTO Digital Admin","author_nicename":"tsholo","author_url":"https:\/\/j-cred.co.za\/zh\/author\/tsholo\/"},"doc_category_info":[{"term_name":"e-Consent","term_url":"https:\/\/j-cred.co.za\/zh\/docs-category\/e-consent\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3813","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/comments?post=3813"}],"version-history":[{"count":0,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3813\/revisions"}],"wp:attachment":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/media?parent=3813"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_category?post=3813"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_tag?post=3813"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}