{"id":3821,"date":"2026-03-31T00:57:19","date_gmt":"2026-03-30T22:57:19","guid":{"rendered":"https:\/\/j-cred.co.za\/helpcenter\/how-to-protect-your-j-cred-account\/"},"modified":"2026-03-31T00:57:19","modified_gmt":"2026-03-30T22:57:19","password":"","slug":"how-to-protect-your-j-cred-account","status":"publish","type":"docs","link":"https:\/\/j-cred.co.za\/zh\/helpcenter\/how-to-protect-your-j-cred-account\/","title":{"rendered":"How to Protect Your J-Cred Account"},"content":{"rendered":"<p>Your J-Cred account is part of your organisation&#8217;s security and compliance posture. Protecting it is a basic responsibility, not only a technical preference.<\/p>\n<h2>Protect your account by<\/h2>\n<ul>\n<li>Keeping your password private<\/li>\n<li>Using your own account only<\/li>\n<li>Logging out when you finish, especially on shared devices<\/li>\n<li>Avoiding public or unsecured computers where possible<\/li>\n<li>Reporting suspected unauthorised access quickly<\/li>\n<\/ul>\n<p><strong>Do not:<\/strong> Share your login details with colleagues or use shared accounts.<\/p>\n<p><strong>Need help?<\/strong> Email <a href=\"mailto:support@kto.co.za\">support@kto.co.za<\/a> or <a href=\"mailto:support@j-cred.co.za\">support@j-cred.co.za<\/a>, call <a href=\"tel:+27102240589\">+27 10 224 0589<\/a> during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"excerpt":{"rendered":"<p>Your J-Cred account is part of your organisation&#8217;s security and compliance posture. Protecting it is a basic responsibility, not only a technical preference. Protect your account by Keeping your password private Using your own account only Logging out when you finish, especially on shared devices Avoiding public or unsecured computers where possible Reporting suspected unauthorised access quickly Do not: Share your login details with colleagues or use shared accounts. Need help? Email support@kto.co.za or support@j-cred.co.za, call +27 10 224 0589 during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"doc_category":[23],"doc_tag":[],"class_list":["post-3821","docs","type-docs","status-publish","hentry","doc_category-compliance-and-responsible-use"],"blocksy_meta":[],"year_month":"2026-07","word_count":102,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"KTO Digital Admin","author_nicename":"tsholo","author_url":"https:\/\/j-cred.co.za\/zh\/author\/tsholo\/"},"doc_category_info":[{"term_name":"Compliance &amp; Responsible Use","term_url":"https:\/\/j-cred.co.za\/zh\/docs-category\/compliance-and-responsible-use\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3821","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/comments?post=3821"}],"version-history":[{"count":0,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3821\/revisions"}],"wp:attachment":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/media?parent=3821"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_category?post=3821"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_tag?post=3821"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}