{"id":3831,"date":"2026-03-31T00:57:20","date_gmt":"2026-03-30T22:57:20","guid":{"rendered":"https:\/\/j-cred.co.za\/helpcenter\/a-manager-s-guide-to-responsible-j-cred-use\/"},"modified":"2026-03-31T00:57:20","modified_gmt":"2026-03-30T22:57:20","password":"","slug":"a-manager-s-guide-to-responsible-j-cred-use","status":"publish","type":"docs","link":"https:\/\/j-cred.co.za\/zh\/helpcenter\/a-manager-s-guide-to-responsible-j-cred-use\/","title":{"rendered":"A Manager&#8217;s Guide to Responsible J-Cred Use"},"content":{"rendered":"<p>Managers do not need to perform every search themselves, but they do need to create the conditions for responsible platform use.<\/p>\n<h2>What managers should reinforce<\/h2>\n<ul>\n<li>Only the right users should have access.<\/li>\n<li>Searches must be tied to a valid business purpose.<\/li>\n<li>Internal references and Search IDs must be retained properly.<\/li>\n<li>Consent requirements must be treated seriously where applicable.<\/li>\n<li>Support, disputes, and complaints should be raised through the correct route.<\/li>\n<li>Teams should not use speed as an excuse for careless process.<\/li>\n<\/ul>\n<p><strong>Outcome:<\/strong> Strong management habits reduce support pressure and improve confidence across the organisation.<\/p>\n<p><strong>Need help?<\/strong> Email <a href=\"mailto:support@kto.co.za\">support@kto.co.za<\/a> or <a href=\"mailto:support@j-cred.co.za\">support@j-cred.co.za<\/a>, call <a href=\"tel:+27102240589\">+27 10 224 0589<\/a> during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"excerpt":{"rendered":"<p>Managers do not need to perform every search themselves, but they do need to create the conditions for responsible platform use. What managers should reinforce Only the right users should have access. Searches must be tied to a valid business purpose. Internal references and Search IDs must be retained properly. Consent requirements must be treated seriously where applicable. Support, disputes, and complaints should be raised through the correct route. Teams should not use speed as an excuse for careless process. Outcome: Strong management habits reduce support pressure and improve confidence across the organisation. Need help? Email support@kto.co.za or support@j-cred.co.za, call +27 10 224 0589 during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"doc_category":[26],"doc_tag":[],"class_list":["post-3831","docs","type-docs","status-publish","hentry","doc_category-glossary-admin"],"blocksy_meta":[],"year_month":"2026-05","word_count":126,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"KTO Digital Admin","author_nicename":"tsholo","author_url":"https:\/\/j-cred.co.za\/zh\/author\/tsholo\/"},"doc_category_info":[{"term_name":"Glossary &amp; Admin","term_url":"https:\/\/j-cred.co.za\/zh\/docs-category\/glossary-admin\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3831","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/comments?post=3831"}],"version-history":[{"count":0,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/3831\/revisions"}],"wp:attachment":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/media?parent=3831"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_category?post=3831"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_tag?post=3831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}