{"id":4066,"date":"2026-07-17T08:00:00","date_gmt":"2026-07-17T06:00:00","guid":{"rendered":"https:\/\/j-cred.co.za\/helpcenter\/rica-and-sim-swaps\/"},"modified":"2026-07-17T08:00:00","modified_gmt":"2026-07-17T06:00:00","password":"","slug":"rica-and-sim-swaps","status":"publish","type":"docs","link":"https:\/\/j-cred.co.za\/zh\/helpcenter\/rica-and-sim-swaps\/","title":{"rendered":"RICA and SIM Swaps"},"content":{"rendered":"<p>Because a SIM swap moves your number to a new card, it is a moment when identity re-verification matters most.<\/p>\n<h2>Why re-verification is important<\/h2>\n<p>A SIM swap should never be completed on request alone. The provider must confirm that the person requesting the swap is genuinely you. This is both a RICA obligation and the single most effective defence against SIM-swap fraud.<\/p>\n<h2>What to expect<\/h2>\n<ul>\n<li>You may be asked to confirm your identity and, in some cases, your address.<\/li>\n<li>The provider should verify your details against approved sources before actioning the swap.<\/li>\n<\/ul>\n<h2>Red flags to report<\/h2>\n<ul>\n<li>Your phone suddenly loses service without you requesting a swap.<\/li>\n<li>You receive messages asking you to approve a swap you did not request.<\/li>\n<\/ul>\n<p>Report any of these to your provider immediately.<\/p>\n<p><em>This article is for general education and is not legal advice. Always confirm the latest requirements with the relevant regulator or your service provider.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Because a SIM swap moves your number to a new card, it is a moment when identity re-verification matters most. Why re-verification is important A SIM swap should never be completed on request alone. The provider must confirm that the person requesting the swap is genuinely you. This is both a RICA obligation and the single most effective defence against SIM-swap fraud. What to expect You may be asked to confirm your identity and, in some cases, your address. The provider should verify your details against approved sources before actioning the swap. Red flags to report Your phone suddenly loses service without you requesting a swap. You receive messages asking you to approve a swap you did not request. Report any of these to your provider immediately. This article is for general education and is not legal advice. Always confirm the latest requirements with the relevant regulator or your service provider.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_templately_pack_id":"","_templately_imported_at":"","_templately_source":"","_templately_import_session_id":"","footnotes":""},"doc_category":[38],"doc_tag":[],"class_list":["post-4066","docs","type-docs","status-publish","hentry","doc_category-sim-swap-porting"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"year_month":"2026-10","word_count":151,"total_views":"3","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"KTO Digital Admin","author_nicename":"tsholo","author_url":"https:\/\/j-cred.co.za\/zh\/author\/tsholo\/"},"doc_category_info":[{"term_name":"SIM Swap &amp; Number Porting","term_url":"https:\/\/j-cred.co.za\/zh\/docs-category\/telecom-compliance\/sim-swap-porting\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/4066","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/comments?post=4066"}],"version-history":[{"count":0,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/docs\/4066\/revisions"}],"wp:attachment":[{"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/media?parent=4066"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_category?post=4066"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/j-cred.co.za\/zh\/wp-json\/wp\/v2\/doc_tag?post=4066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}