Minimise Risk. Maximise Efficiency.
Use Cases
1. Insurance Industry – Streamlining Customer Onboarding and Claims Processing
Scenario: An insurance company in South Africa wants to streamline its onboarding process and enhance security for both new customers and existing policyholders. The manual KYC process has been slow, leading to customer drop-offs, and the company has experienced several instances of fraudulent claims.
How J-Cred SaaS Solves It
- Automated Onboarding: J-Cred automates the KYC process, allowing the insurer to verify a customer’s identity using biometric data (facial recognition or fingerprint) and document authentication. The entire onboarding process is reduced from days to minutes, providing a seamless experience for customers.
- Fraud Prevention: By integrating J-Cred with the claims management system, the insurer can verify customer identity and cross-check submitted documents in real-time before approving claims. This reduces the risk of fraudulent claims and speeds up genuine claims processing.
- Continuous Monitoring: J-Cred continuously monitors customer profiles for any changes or suspicious activities, ensuring that the insurance company stays compliant with regulatory requirements while maintaining accurate customer data over time.
Key Benefits:
- 80% reduction in onboarding time
- Lower risk of fraudulent claims
- Enhanced customer satisfaction due to faster processing
- Compliance with FICA and POPIA
Stay informed
Stay in-the-know with the latest updates from J-Cred about Product Features, Industry Insights, Knowledgebase, and more.