RICA for MVNOs and Mobile Operators

For mobile network operators (MNOs), mobile virtual network enablers (MVNEs) and mobile virtual network operators (MVNOs), RICA is a core compliance obligation — not a one-off step.

What operators must do #

• Capture and verify a subscriber’s identity and address before activating a SIM.
• Verify identity against approved sources, including the Department of Home Affairs.
• Check for risk signals such as a deceased identity.
• Keep a complete, retrievable audit trail of every registration.

Verification, not just capture #

The law expects registration to be backed by real verification. A verification layer that confirms identity, living status and address knowledge in one auditable result helps operators register compliantly and at scale.

Record keeping #

Registration records must be retained securely and made available for audit and lawful requests. Data must be handled in line with POPIA.

This article is for general education and is not legal advice. Always confirm the latest requirements with the relevant regulator or your service provider.