Mobile Number Portability (MNP) Basics

Mobile number portability (MNP) lets you keep your mobile number when you move from one network to another.

How it works #

• You request a port from your new provider (the “recipient”).
• The new provider asks your current provider (the “donor”) to release the number.
• Once approved, the number is moved and the routing is updated.

What you need #

• You usually need a new SIM from the new provider.
• Your number must be active and not flagged for fraud.
• You must complete RICA registration on the new SIM.

What happens to your number #

Your number stays the same. The network carrying it changes. Your old SIM stops working once the port completes.

This article is for general education and is not legal advice. Always confirm the latest requirements with the relevant regulator or your service provider.