How to Protect Yourself from SIM-Swap Fraud

SIM-swap fraud is when a criminal moves your number to a SIM they control, then uses it to intercept one-time passwords and take over your accounts.

Warning signs #

• Your phone unexpectedly loses service
• You receive messages asking you to approve a swap you did not request
• You stop receiving calls or SMS messages

How to protect yourself #

• Never share one-time passwords or verification codes
• Use strong, unique passwords and multi-factor authentication where possible
• Contact your provider immediately if you lose service unexpectedly
• Report a lost or stolen phone to your provider right away

If you think you are a victim #

Contact your provider and your bank immediately. Ask your provider to suspend the number and confirm your identity before any further changes.

This article is for general education and is not legal advice. Always confirm the latest requirements with the relevant regulator or your service provider.