How to Run a Person Trace

What a Person Trace is for #

A Person Trace helps you locate consumer trace details for an individual, which may include address, contact, or employment history depending on the result returned.

How to run it #

1. Log in to J-Cred.
2. Open the left-side menu and expand it if needed.
3. Go to the person-related search area.
4. Select Person Trace.
5. Choose the search criteria shown on the page.
6. Complete the required fields.
7. Add your internal reference if prompted.
8. Submit the search.

Before you submit #

• Make sure the selected purpose matches the reason for the search
• Check that names, ID number, date of birth, or other identifiers are correct
• Add a meaningful internal reference

Important: If no results appear, double-check the spelling or identifier used before trying again.

Need help? Email support@kto.co.za or support@j-cred.co.za, or call +27 10 224 0589 during 9AM to 5PM CAT.