When to Use Multi-Search and When Not To

Multi-Search is powerful when several checks belong together for the same subject and the same business purpose. It is less suitable when different purposes are being mixed together.

Use Multi-Search when #

• You need several checks on the same person or subject.
• The checks belong to the same case and business reason.
• You want a more streamlined submission and visibility path.

Do not use it when #

• The checks serve different purposes.
• Different internal references should apply.
• You are trying to force unrelated workflows into one batch for convenience.

Important: If purposes differ, run separate searches.

Need help? Email support@kto.co.za or support@j-cred.co.za, call +27 10 224 0589 during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.