How to Protect Your J-Cred Account
Updated on 31 March 2026
< 1 min read
Your J-Cred account is part of your organisation’s security and compliance posture. Protecting it is a basic responsibility, not only a technical preference.
Protect your account by #
- Keeping your password private
- Using your own account only
- Logging out when you finish, especially on shared devices
- Avoiding public or unsecured computers where possible
- Reporting suspected unauthorised access quickly
Do not: Share your login details with colleagues or use shared accounts.
Need help? Email support@kto.co.za or support@j-cred.co.za, call +27 10 224 0589 during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.