What e-Consent Is and How to Send It
Updated on 31 March 2026
< 1 min read
What e-Consent is #
e-Consent is a digital consent workflow that allows a candidate to review and sign consent before selected searches are performed using their personal details.
How to send an e-Consent request #
- Open the E-Consent section.
- Choose New E-Consent.
- Enter the candidate’s first name and surname.
- Enter the candidate’s ID number or passport number.
- Enter the candidate’s mobile number and email address.
- Select the checks that require consent.
- Send the request.
Why it matters #
Where consent is required, it must be properly captured and linkable to the relevant Search ID and reference. e-Consent helps make that process clearer.
Need help? Email support@kto.co.za or support@j-cred.co.za, or call +27 10 224 0589 during 9AM to 5PM CAT.