Which Search Should I Use? A Quick Decision Guide

One of the most common questions in J-Cred is not how to search, but which search to use. The best choice depends on what you are trying to confirm.

A simple guide #

• Use person-related searches when you need to verify or trace an individual.
• Use company or CIPC-related searches when you need company registration, status, or director information.
• Use assets-related searches when you need property or vehicle ownership information.
• Use credit-related searches when you need consumer or business credit information or bank account verification.
• Use compliance searches when you need fraud, PEP, or sanctions-related checking.
• Use a document request when the work requires manual processing or external confirmation.

Tip: If you are unsure, start by clarifying the business purpose. The purpose usually points you to the right search family.

Need help? Email support@kto.co.za or support@j-cred.co.za, call +27 10 224 0589 during 9AM to 5PM CAT, or log a clear support request with your Search ID and internal reference where applicable.