How to Set Up Your J-Cred Account

Who can register #

J-Cred registration is only for users who have already been approved and onboarded. It is not a public sign-up form.

How to complete registration #

1. Open the registration link sent in your welcome or onboarding email.
2. Enter the email address that was used on your onboarding form.
3. Create a password that meets the system requirements.
4. Click the button to complete registration.
5. Wait for the success confirmation, then return to the main login page.

Password requirements #

• At least 8 characters
• At least one digit
• At least one uppercase letter
• At least one lowercase letter
• At least one special character

Important: If the registration link has expired, ask your J-Cred administrator to resend the onboarding email.

Need help? Email support@kto.co.za or support@j-cred.co.za, or call +27 10 224 0589 during 9AM to 5PM CAT.