How to Use Filters, Tabs, and Exports in J-Cred

Use the platform more efficiently #

J-Cred includes several navigation and filtering tools that make it easier to work with recent searches and requests.

Useful tools on the page #

• Search box for quick filtering
• Advanced search for more precise filtering
• Active tabs to move between open items
• Export options for offline tracking or reporting
• Sidebar navigation to switch between search types

Helpful habits #

• Use the search box to find a case faster
• Use exports to help with internal reconciliation and audit preparation
• Use active tabs if you need to compare work without losing your place
• Refresh the page to view the latest recent activity

Important: If an older report is no longer viewable, keep the original details and re-run the search where appropriate.

Need help? Email support@kto.co.za or support@j-cred.co.za, or call +27 10 224 0589 during 9AM to 5PM CAT.